Return & Refund Policy

At 【请替换：店铺名称】, we want you to be completely satisfied with your purchase. If your order does not meet your expectations, you may request a return under the terms outlined below.

Return Period

Returns can be requested within 30 days from the date your order is delivered.

Return Requirements

To qualify for a return, items must meet all of the following conditions:

Be unused and in their original condition.
Include the original packaging and all accessories.
Be free from any damage caused after delivery.
Be in a condition suitable for resale.

Items that do not meet these criteria may not be eligible for a refund.

Non-Returnable Items

The following types of products are generally not eligible for returns:

Customized or personalized products.
Final sale or clearance items.
Digital products or downloadable content.
Products showing signs of use or mishandling.

Refunds

Once we receive and inspect the returned item, we will review your request for a refund. Approved refunds will be issued using the original payment method. Please note that the time for the refund to appear in your account depends on your payment provider and may take between 7-10 business days.

Incorrect or Damaged Orders

If you receive an item that is defective, damaged, or not what you ordered, please keep the product and all original packaging until your issue has been reviewed. Contact us immediately at 【请替换：客服邮箱】 to report the problem.

Return Shipping

Return shipping fees are the responsibility of the customer unless the return is due to our error or the item is defective or damaged. Shipping fees are calculated and displayed at checkout for your order.

Order Cancellations

Order cancellations can be requested within 12 hours of placing the order. Please contact our customer support team promptly at 【请替换：客服邮箱】 to request a cancellation.